How Drakelow Consulting helped Studio Retail substantially improve customer contact during peak trading period
Enhancing ResQ’s inbound contact centre capability
Implementing Resource Planning tools and processes for Gtech Customer Services
Transforming forecasting and planning for boohoo.com Customer Operations
Improving the Resource Planning of Sensée’s home-working advisors
Other Projects - including budget support; using machine learning to reduce customer churn; and improving performance in a US-based education business
If you have a specific task to complete, a problem to solve, or if you would like to work with Drakelow Consulting to understand how improvements could be made to your organisation, then please get in touch.
email: info@drakelowconsulting.com phone: 0161 438 2009
